Refund Policy

We’re happy to offer a 100% refund if there are issues with the order, such as the order being lost by USPS or if the item arrives damaged.

In order to be eligible for a refund, you have to return the product within 30 calendar days of receiving the product. The product must be in the same condition that you received it in. A tracking number must be included if the issue is related to an item not arriving. In case of a damaged product, photo evidence must be presented displaying the condition of the product upon arrival.

If the item is returned to us, we will need a tracking number on the returned item for you to be eligible for a refund.

After we receive your item, our team of professionals will inspect it and process your refund.

The money will be refunded to the original payment method you’ve used during the purchase.

For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If you have initiated the return after 30 calendar days have passed since receiving the item, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team at [email protected]

Thank you for shopping with FridgeFramer™.

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